Effective Date: 1-Feb-2023
Unibag values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with the best service experience. The types of data we collect include:
- Personal Information:
- Name, email address, phone number, and company name when you contact us, request a quote, or place an order.
- Order Information:
- Details about your purchases, such as products ordered (e.g., paper bags, paper cups), quantities, and shipping addresses.
- Website Usage Information:
- IP addresses, browser type, pages viewed, and interactions on our website through cookies and other tracking technologies.
2. How We Use Your Information
We use the information collected to:
- Process Orders: Ensure seamless order fulfillment, delivery, and communication regarding your purchases.
- Customer Support: Respond to inquiries and provide tailored customer service.
- Marketing and Updates: Send promotional materials and updates about our products and services, only with your consent.
- Improve User Experience: Analyze website interactions to optimize and enhance our digital platform.
3. Sharing of Your Information
Unibag does not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:
- Service Providers: To logistics partners and payment processors for fulfilling orders.
- Legal Obligations: When required by law to comply with legal processes or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. These may include:
- Necessary Cookies: For core website functionality such as shopping cart operations.
- Analytical Cookies: To track website traffic and user behavior to enhance our offerings.
You can disable cookies through your browser settings; however, this may affect the functionality of certain website features.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Request corrections to inaccurate or incomplete information.
- Delete Your Data: Request the deletion of your personal information, subject to legal and operational obligations.
- Withdraw Consent: Opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in emails.
7. Security Measures
We implement industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission or storage is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies when visiting them.
9. Updates to This Policy
Unibag reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please check this page periodically for updates.
10. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Unibag Lebanon
Address: Bloc B, Unibag Bldg, Regie Street, Hadath, Lebanon
Phone: +961 5 467 162 / +961 5 461 536
Email: info@unibag.me
Unibag Dubai
Address: Office 2307, Mazaya Business Avenue BB2, JLT, P.O.Box-125906, Dubai, UAE
Phone: +971 4 564 5919 / +971 4 570 1087
Email: info@unibag.me
We are dedicated to maintaining your trust and providing a secure experience when working with Unibag.